No, if you wish to travel by yourself then we can arrange a tailor made package for you, however it is advisable to go with a group as there will be tour guides to help you with your islamic and convenience needs.

When you make a reservation with us, you will be given an invoice; this will show the contents of your package. We will ask you to provide some additional travel documentation, this will include: Valid passport, 2 passport size photographs Vaccination certificate We may require other supporting documents upon your individual circumstance. We will then work towards attaining your visa and confirming the other aspects of your package. InshaAllah you will receive your passports with stamped visa a week before your travel date (approximately).

Yes, you can choose any hotel you like (depending on availability), tell us your requirements and we will find out the availability with the hotel on your behalf, we will then offer you a tailor made package based on your request.

Yes, but it is only possible after your umrah trip; however it will incur extra charges on to the cost of your package.

As long as you have authorized it with your respective bank prior to travelling, you can use your credit/debit card in Saudi Arabia, However, please be advised of any transactional charges the host country or your bank may add.

A certain amount of medical care is provided by the Saudi authorities, however, we strongly advise you to take out comprehensive travel insurance. If you take regular medication, it is also essential to take enough medication to last you for the full period of your stay.

We require a deposit of £250 per person on booking any Umrah Package (except Ramadan packages), which is non-refundable. The remainder is payable 60 days prior to departure.

Yes, we can provide you umrah package without ticket however it is your responsibility to give us your flight information.

No, we don’t provide just the umrah visa services, we provide this service with the umrah package.

In the packages we offer standard rooms, however if you need Haram view room then it could be arranged at any additional cost.

The amount of money you bring in solely on you as everyone has different expenses and spending habits but we recommend you take £200 worth of riyals from England and exchange the rest of the money over there.

Earliest hotel check-in time is 16:00pm local time, and the latest check-out time is also 2pm. We can’t be held liable for accommodation not being available beyond these times. If a flight is arriving earlier than the check-in time on the day of arrival, we advise our customers to book accommodation for the night prior.

All the pilgrims must change their dress and wear ihram before the prescribed miqat. It is advised ihram needs to be put it on at the airport after the check in. Is it possible for children to perform hajj with parents? Yes children can perform hajj but their hajj is not counted as obligatory hajj and they have to perform hajj when they reach puberty. You can perform hajj with perfection through our hajj packages.

A Mehram is represented by a male who can accompany any female during hajj or umrah journey. Mehram can be a father, brother, son, grandson, grandfather, paternal or maternal uncle.

No, this is no longer possible as information and payment for your package is sent to the Ministry of Hajj & hotels prior to visa authorisation application and the visa issued according to the programme.

Full charges of the adult price: If the children require a bed & a seat in the transportation. Half charges of the adult price: If children or child share a bed . Service & visa charges only: If no bed/seat is required/taken.

If you are in a group then inform the group leader/tour guide, he will offer you help and guidance depending on the nature of the problem. However, if you are travelling without group, then you can call us and we will try to solve the problem for you to the best of our ability.